Tag Archives: @royalair_maroc

@AmericanAir, an update

Ok, now I’m peeved.

@AmericanAir replied to my tweet with “We’re sorry to hear you’re still separated. As Royal Air Maroc was the final carrier, please continue working with them directly.”

Please see my original posting.

The problem is — Royal Air Maroc has no record of the luggage in their system.  No one has a baggage claim number. NO ONE!

So until @AmericanAir can prove that they sent my luggage on to Royal Air Maroc, then @AmericanAir is in my view responsible for my luggage.